Have a Question? Here’s Your Answer!
When will I get my M&M'S®?
Most orders within the U.S. and Canada will arrive 7-10 business days after ordering. Express shipping is available during checkout.
For more details on shipping costs and times, please view our shipping information
How should I store my M&M'S®?
Your personalized M&M’S® chocolates should not be refrigerated, or exposed to high temperatures. Instead, store them at room temperature out of direct sunlight.
When should I place my order?
To ensure your order arrives in time for your event, we recommend placing orders for personalized candies at least three weeks before the date of your event.
Have another question? View our complete FAQs or call customer service at 1-888-696-6788, from 9:00 a.m. to 5:00 p.m. ET, Monday through Friday.